Return By Collect Plus

Changed your Mind? 


Return your item for free with Collect+

Collect+ has parcel drop off points in over 6,000 local stores, open early until late, seven days a week. 

 Fill in the returns section of your delivery note and enclose it in your parcel

  1. Write your order number on the Collect+ returns label. Then peel it off and stick in on your parcel so it covers the barcode of the original label.
  2. Drop your parcel off at any Collect+ service. Make sure you keep your returns receipt and code so you can track your parcel online. 

You can find your nearest Collect+ store at

If you have lost your Collect+ label you can create a new one at:

Track your returns online at

By downloading the FREE Collect+ app,  you can add scan the barcode of your returns  parcel, add to your account and track your return quickly and easily. Available for iOS and Android, search Collectplus on the App Store or Google Play.


Full terms and conditions can be found at

If you have lost your Collect+ label you can create a new one at:

Purchases made in-store cannot be returned via Collect+

*If we reasonably consider that you have repeatedly taken advantage of our policy in relation to returning Goods you will be notified that your orders will no longer be accepted on the Website.

**Returns must be made within 28 days in order to qualify for a full refund.

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