Unfortunately M&Co credit notes obtained in one of our stores cannot be used online.
Credit notes are issued where an item is returned to a store without proof of purchase or out-with the 28 day returns period.
Credit notes are valid for 28 days and must be redeemed in a store. There is no cash alternative.
If you require further assistance please contact customer services by using our email form. To do this click here. If this does not work, please navigate to the "Get In Touch" box at the bottom of the page and click "Contact Us Now".