Returning via Asda

Return to any Asda Store

To return your order via Toyou at Asda:

1. There is no need to contact us when returning your item(s).

2. Fill out the returns form enclosed with your Order of Goods. Please enter the quantity of the item you are returning and select a reason for return from the eight options.

3. Write your full name and order number on the Toyou label enclosed in your order. Attach the label to the outside of your parcel.

4. Take the package to the Click & Collect / Toyou service point in any Asda store where you can either use the self-service Touchscreen terminal to confirm drop off in a drop box or hand to a colleague behind the Toyou service desk.

5. You can track your return here.

6. Don’t have your pre-printed label? You can also print a new label here. or at the Toyou service point in your local Asda store.

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